Dave Blaser - Professional Resume

Dave is always conscious of his career and tries to keep on top of market changes and wants to keep himself challenged - challenging yourself and pushing your personal comfort zone is the best way to keep growing your skills and expanding your boundaries.

Here you'll find Dave Blaser's resume - if you're looking to fill a particular role and you feel that Dave might be an appropriate candidate for a position, please do be in touch with him.  He does very much like a new challenge!

Resume of
Dave Blaser

74072-260 Guelph Street
Georgetown, ON L7G 5L1
Canada
Phone: (905) 877-9435
E-Mail: dave@blaser.ca

Working Environment: A team environment in a company, and in the Information Technology Department, is extremely important to me. We must be able to work together, and collaborate on the best solutions possible for the client, as well as the department and the company as a whole.

It is equally important that a Manager and Team Leader works to encourage every member of their team to encourage each of them to improve themselves and further their knowledge in technology. Communicating and informing staff is the best way to empowering them to act in the best interests of the team.



Employment: November 2009 - Present: CGI - Mississauga, ON
Manager - Wintel Multi-Client Server Support
  • Management and coordination of an 20 member team: workload distribution; final approval of vacation, lieu time, training and other staff scheduling; review of Change Management Records prior to moving forward for client approval.
  • Review and approval of Sarbanes-Oxley reports detailing support information client systems for billing.
  • Review, approval and coordination of budget supporting license renewals,application and hardware purchases for 6 major insurance clients.
  • Career position change occurred at the beginning of November 2009 as a result of reorganization within the business unit.

October 2008 - November 2009: CGI - Mississauga, ON
Manager - Wintel, Unix and Database Server Support, Insurance Operations Group
  • Management and coordination of an 18 member team: workload distribution; final approval of vacation, lieu time, training and other staff scheduling; review of Change Management Records prior to moving forward for client approval.
  • Review and approval of Sarbanes-Oxley reports detailing support information client systems for billing.
  • Review, approval and coordination of budget supporting license renewals,application and hardware purchases for 6 major insurance clients.
  • Career position change occurred at the beginning of October 2008 as a result of reorganization within the business unit.

March 2008 - October 2008: CGI - Markham, ON
Manager - Wintel Multi-Client Server Support
  • Management and coordination of a 23 member team: workload distribution; final approval of vacation, lieu time, training and other staff scheduling; review
    of Change Management Records prior to moving forward for client approval.
  • Review and approval of Sarbanes-Oxley reports detailing support information client systems for billing.
  • Review coordination of a large budget supporting license renewals, application and hardware purchases for over 20 clients.
May 2006 - March 2008: CGI - Markham, ON
Team Leader/Analyst
  • Day-to-day supervision and support of an 23 member Server Technical Support Team involving the coordination of work and project resourcing allocation; vacation, lieu and training scheduling; and various other administrative tasks.
  • Windows NT/2000/2003 Network Administration - support of backup solutions, administration of approximately 200 Windows NT, Windows 2000 and Windows 2003 servers, Microsoft SQL Servers, assist in the administration of MS Exchange Server, Citrix MetaFrame Server Farm Administration and Management (versions 1.8 and XPe), Security and User Accounts, initially supporting an international courier company, later expanding my role to co-supporting 20 individual clients and up to 1,800 Windows NT, Windows 2000 and Windows 2003 servers.
  • Development and Integration of new services for client use.
  • Technical Advisor and Implementation on various client projects.
   May 2005 - May 2006: CGI - Markham, ON
Analyst
  • Windows NT/2000/2003 Network Administration - support of backup solutions, administration of approximately 150 Windows NT, Windows 2000 and Windows 2003 servers, Microsoft SQL Servers, assist in the administration of MS Exchange Server, Citrix MetaFrame Server Farm Administration and Management (versions 1.8 and XPe), Security and User Accounts, initially supporting an international courier company, later expanding my role to co-supporting 20 individual clients and up to 1,800 Windows NT, Windows 2000 and Windows 2003 servers.
  • Development and Integration of new services for client use.
  • Technical Advisor and Implementation on various client projects.
  August 2004 - March 2005: WebFeat Multimedia Inc. - Toronto, ON
Network Administrator
  • Windows NT/2000 Network Administration - research and implementation of a new backup system, administration of several Microsoft SQL Servers, assist in the administration of E-Mail systems, Security and User Accounts, purchasing and maintaining client Domain Names, implementation of client pages from development to production environments, DNS administration, Internet Information Server support and tuning.
  • Windows and Macintosh Desktop Support - Microsoft Office product line, DreamWeaver, general hardware and software support.
  • Software and Hardware Product Evaluation
  March 2003 - August 2004: CGI - Markham, ON
Analyst
  • Windows NT/2000 Network Administration - support and maintenance of backup systems, administration of approximately 200 Windows NT and Windows servers, Microsoft SQL Servers, assist in the administration of MS Exchange Server, Citrix MetaFrame Server Farm Administration and Management (versions 1.8 and XPe), Security and User Accounts.
  • Development and Integration of new services for client use.
  • Technical Advisor on various projects when technology is a major component of the project.
  • Software and Hardware Product Evaluation

April 2000 - March 2003: Teknion Furniture Systems - Downsview, ON
Windows NT/2000 Network Administrator
  • Windows NT/2000 Network Administration - installation of a new backup solution, administration of approximately 200 Windows NT and Windows servers, Microsoft SQL Servers, assist in the administration of MS Exchange Server, Citrix MetaFrame Server Farm Administration and Management (versions 1.8 and XPe), Security and User Accounts.
  • Development and Integration of new services for client use.
  • Technical Advisor on various projects when technology is a major component of the project.
  • Software and Hardware Product Evaluation

September 1998 - April 2000: Richter, Usher & Vineberg - Toronto, ON
Network Administrator
  • Network Administration (Backup Verification, Systems Management Server, MS SQL Server, CheckPoint Fire Wall Administration, MS Exchange Server, Security and User Accounts)
  • Nortel Meridian-1 Telephone System Administration (adding & removing extensions, set programming, voice mail maintenance)
  • Software Product Evaluation

July 1997 - September 1998: Richter, Usher & Vineberg - Toronto, ON
Intermediate Help Desk Support
  • Began as a Contract Position when employed by Incorporated Computer which evolved into a permenant position at Richter.
  • End user support (PC Hardware & Software Troubleshooting, MS Office, Network Connectivity, Internet Assistance)
  • Computer Configuration (software set up & installation, hardware upgrades)
  • Intranet Development using FrontPage 98, Windows NT 4.0 & Internet Information Server 4.0
  • Product Returns
  • End User Training (Windows 95, MS Outlook 97, Windows 95 Dial-up Networking)

July 1996 - December 1997: Incorporated Computer - Mississauga, ON
Technician and Product Support
  • Technical Support (PC Hardware & Software, specializing in Windows 95)
  • PC Assembly & Troubleshooting
  • Telephone Technical Support (Hardware & Software, PC Based)
  • Product Return Authorizations
  • On-Site Service and Technical Support (Hardware & Software)
  • Custom Application Programming (Visual Basic)
  • Technical and Non-Technical Document Writing

September 1991 - July 1996: Aztec Computer Inc. - Georgetown, ON
Technician and Product Sales
  • Technical Support (PC Hardware & Software)
  • PC Assembly & Troubleshooting
  • Telephone Technical Support (Hardware & Software, PC Based)
  • On-Site Service and Technical Support (Hardware & Software)

Education: August 2000: Tri-Os Training Centres - Toronto, ON
Microsoft SQL Server
As part of my responsibilities at Teknion, I was required to maintain several Microsoft SQL 7.0 Database Servers. In order to achieve this, I had requested and attended a course on Database Administration on SQL Server

August 2000: Charon Systems - Toronto, ON
Citrix MetaFrame Administration
Again, as part of my responsibilities at Teknion, I was required to maintain a Citrix MetaFrame Farm. In order to maintain the server farm appropriately, I had requested and attended a course on Citrix MetaFrame 1.8 Administration.

September 1995 to December 1996: Sheridan College - Toronto, ON
Computer Programming
My field of study at Sheridan College was in the Computer Programming course. I had specialized in programming in Visual BASIC 3.0 and 4.0 and had received high marks overall in my stay at Sheridan College.